Privacy Policy (GDPR-Compliant)

Beautiful Minds Counselling – Privacy Policy

Last updated: 20/11/2025

 

Beautiful Minds Counselling practice is committed to protecting your privacy. This policy explains how I collect, use, and store your personal information in line with the UK GDPR and the Data Protection Act 2018.

 

1. Who I Am

Data Controller:

Company: Beautiful Minds Counselling

Name: Mashrufa Rayaz

Email: info@beautifulmindscounselling.co.uk

Tel: 07411527221

 

2. What Information I Collect

I may collect and store the following information:

 

When you contact me:

- Full name

- Email address

- Telephone number

- Information shared in enquiries or messages

- IP address (if using a contact form)

 

If you become a counselling client:

- Personal details (name, DOB, contact details)

- GP and emergency contact information

- Relevant background information you choose to share

- Session notes

- Payment information (processed securely by third parties)

 

4. Storage

- Secure, password-protected digital files

- Encrypted storage where possible

- Paper notes locked securely

 

Retention:

- Therapy notes: 7 years

- Enquiry emails: 12 months

- Contact form data: 12 months

 

5. Sharing

- Supervisors (anonymised)

- Emergency/safeguarding services

- Payment processors

 

6. Your Rights

- Access or correct your notes

 

Contact Form Disclaimer

- The contact form and email are not fully secure — avoid sharing sensitive information.

- Not for emergencies.

- Typical response time: 48 hours.

By submitting the form, you consent to your data being used to respond to your enquiry.

 

Terms & Conditions

Content is for information only and not a substitute for professional mental health advice.

 

Crisis & Emergency Notice

Beautiful Minds Counselling does not provide emergency support.

If you are in crisis, contact:

- 999 – Emergency services

- 111 – NHS urgent care

- Samaritans: 0330 094 571

- Crisis Team: 0191 814 8899